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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience. All transactions are secure and encrypted.
Installment payments with Postpay, Tamara or Tabby Payments : Pay for your order in 3 or 4 installments. Valid for only UAE residents on orders up to AED18,000 and below. Simply select installment payment with Tabby or Postpay at checkout and follow the instructions.
Secure Online payment gateway : Make payments with your credit card or debit card at checkout. All transactions are secure and encrypted.
Bank transfer : Make payments by bank transfer to our bank account - details are on the checkout page.
Cash on delivery (COD) : We offer Cash on Delivery (COD) for our UAE customers, allowing you to pay upon receiving your items. Please note that additional fees may apply for this payment method to cover handling and processing costs.
Card on Delivery (CCOD) : We offer Card on Delivery (CCOD) for our UAE customers, allowing you to pay upon receiving your items. Please note that additional fees may apply for this payment method to cover handling and processing costs.
It depends on where you are. Orders processed locally will take 2-3 business days to arrive.
Overseas deliveries can take anywhere from 5-16 days. Delivery details will be provided in your confirmation email.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe via DHL .
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
We are not able to advise on what the expected amount may be as the charges imposed depends on the country.
Yes, you are welcome to contact us at email@example.com if you would like to place an offer on an item you are interested in. We will try our best to either meet or counter the offer amount you request.
BOPF’’s selling process is completely transparent. You will receive access to your account where you can view details on the status of your items, disbursement details, payment details and more.
All shipments and pickups facilitated by BOPF are tracked and insured. Furthermore, BOPF is available by email, phone, or Whatsapp to answer any inquiries or concerns you may have.
Submit photos of items you would like to sell either through our submission form, directly on Whatsapp or book a free consignment appointment to video chat with a Luxury Manager. We also offer in-home pick ups for sellers who have 10+ more high value items, contact us here: VIP@thebopf.com to arrange.
We’re currently accepting men & women’s bags, shoes, clothing, accessories, home goods and fine jewelry from a selection of luxury brands. View the list of brands we are accepting here.
For confirmed sales, we pay 2 working days after we receive funds from the payment processor or payment gateway.
Please note that a sale is considered confirmed after the return period of 3 days has elapsed.
We aim to respond with our quote and/or feedback on your submission within 48 hours of receiving your submission.
Please refer to the commission structure table found on our How BOPF works page.
BOPF has a very thorough authentication process in-house and with trusted third parties. BOPF inspects every inch of every item individually; inspecting the material, stitching, hardware inside and out of every item. BOPF also uses Entrupy, a tool that uses artificial intelligence and microscopic computer vision to authenticate items. We do not list an item if we have even an ounce of doubt on its authenticity.
We always aim to make sure our customers love the items and quality of the items we sell, but if you do need to return an order, we’re happy to help.
Please contact our team within three days of receiving your order. Once the item is returned back to us in original condition with original tags, a full refund will be processed to you (refund does not include shipping or any other fees if applicable). More details on our return process can be found here.
Customers with frequent return orders will incur a restocking fee of AED70 per order. This policy helps cover administrative costs and encourages thoughtful purchases.